How to switch electricity supplier
Switching electricity supplier is usually free of charge, provided that you do not have a minimum contract period with your current company. It also does not involve any interruption to your electricity supply.
Here is how to switch electricity supplier in Spain.
1. Review your current bill and analyse your needs
Your electricity bill contains key information that will help you understand your consumption and decide what type of tariff you need.
Some important details to review are:
- CUPS code: the unique identifier for your electricity supply.
- Contracted power capacity: this indicates the maximum amount of power you can use at the same time. Check our guide on how to choose the right power capacity to make the best decision.
- Type of tariff: this may be a flat-rate tariff, fixed kWh price tariff, time-of-use tariff or another type of plan.
- Average monthly consumption: this will help you estimate how much you would spend with a new tariff.
If you have doubts about how to understand your electricity bill or how to calculate it, we explain it in our articles so you can analyse your needs and make informed decisions.
Everyone has different routines and consumption habits. That is why, before switching electricity supplier and choosing a new offer, it is important to study the characteristics of your home and lifestyle.
What contracted power capacity do I need?
The contracted power capacity has a direct impact on the cost of your bill. Contracting more power than you need can increase your expenses, while contracting too little could cause power cuts if you exceed the limit.
If you need to adjust your power capacity, check how to change your contracted power capacity easily and complete the process without complications.
The first thing to consider is the number of high-consumption appliances you usually use at the same time.
As a general reference:
- In a home with a fridge, washing machine, dishwasher and electric hob, a power capacity of around 3.3 kW is usually needed.
- If you also regularly use air conditioning or a heat pump, you may need around 5.5 kW.
Understanding your consumption habits and those of the people living in the home will help you choose correctly.
What type of electricity tariff do I need?
Choosing the right tariff is key to optimising your consumption and saving on your electricity bill.
There are different types of tariffs designed for different lifestyles and consumption habits:
- Fixed tariffs: these set the same kWh price throughout the day, regardless of market variations.
- Flat-rate tariffs: with these, you pay a fixed monthly fee throughout the year, regardless of how much you consume.
- Time-of-use tariffs: designed for users whose peak consumption takes place during periods of lower energy demand, such as at night, weekends or public holidays.
If you know which option is best for you but are not sure how to make the change, we recommend reading our step-by-step guide on how to change your electricity tariff. There, you will find all the information you need to make an informed decision.
Compare our tariffs and choose the perfect electricity tariff for you
At Repsol, we have designed different tariffs with you and your needs in mind.
Discover all the Repsol electricity tariffs available to you. If you do not know which tariff best adapts to your consumption habits, we explain how to choose the best tariff according to your consumption.
2. Request the switch from your new electricity supplier
Once you have chosen the type of electricity tariff you want, you need to contact the supplier.
The new supplier will be responsible for sending the change request to the energy distributor in your area. The distributor will then inform all parties involved and provide the meter reading.
This means your electricity supply will not be interrupted at any point.
It is a simple process: according to the latest CNMC studies, 93% of users said they did not encounter any difficulties.
Today, electricity suppliers offer many customer service channels so you can manage your contracts easily:
- Online: through the website, virtual office or mobile app.
- By phone: companies usually provide free phone numbers that connect you directly with the sales team.
- In person: some suppliers have physical offices where you can set up contracts or change offers.
At Repsol, we want to make things easy for you. To make the switch quick and avoid unnecessary procedures that waste your time, you can contract your new tariff with just one call or by sending us your bill. We will reply with a personalised offer and the best tariff for your home.
3. Gather all the information for your new supplier
The electricity company you are switching to will need a series of details to formalise the contract and start the supplier change process.
These details are:
- Account holder details: full name and NIF.
- Contact details: telephone number and email address.
- Exact supply address: the address where the property is located.
- Bank details: IBAN of the bank account where you want to direct debit your bills.
- CUPS code: this is an identifier for the electricity or gas supply point, made up of letters and numbers. You can find it on bills from your current company.
With Repsol, you can contract fully online by filling in the sign-up form for the tariff you want and signing it.